Privacy Policy

How we collect, use, and protect your information

Beta Testing Phase

dsemath.ai is currently in beta testing. We're committed to protecting your privacy, but our data practices may evolve as we develop the platform. We'll update this policy as needed and notify you of any significant changes.

Last Updated: October 2, 2025

1. Introduction

At dsemath.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered mathematics learning platform. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you sign in with Google, we collect:

  • Your name
  • Email address
  • Google profile picture
  • Google user ID

Usage Data

To improve your learning experience, we collect:

  • Questions you practice and your answers
  • Your performance and progress data
  • Study sessions and time spent
  • Topics and difficulty levels you choose
  • Features you use and how you interact with the platform

Technical Information

Automatically collected for service functionality:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, etc.)
  • Operating system
  • Pages visited and features used
  • Error logs and crash reports

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Create and manage your account
  • Track your learning progress and generate personalized recommendations
  • Generate AI-powered practice questions tailored to your level
  • Analyze usage patterns to improve the platform
  • Send you important updates about the Service (with your consent)
  • Troubleshoot technical issues and fix bugs
  • Prevent fraud and abuse

4. Data Storage

Your data is stored securely using Appwrite, a backend-as-a-service platform. We implement industry-standard security measures to protect your information.

Beta Data Retention:

During beta testing, we may need to reset or modify data structures for development purposes. While we'll try to preserve your data, we cannot guarantee its persistence during this phase.

5. Third-Party Services

We use the following third-party services that may collect information:

Google OAuth

For secure authentication. See Google's Privacy Policy

Appwrite

For database and backend services. See Appwrite's Privacy Policy

Google AI (Gemini)

For AI question generation and analysis. See Google's Privacy Policy

6. Data Security

We implement security measures to protect your information, including:

  • Encrypted connections (HTTPS)
  • Secure authentication via Google OAuth
  • Regular security updates and monitoring
  • Limited access to personal data by our team

Note:

While we do our best to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security during beta testing.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of non-essential communications

To exercise these rights, please contact us at dsemathai20@gmail.com

8. Children's Privacy

Many of our users are secondary school students preparing for DSE exams. We are committed to protecting the privacy of young users:

  • We only collect information necessary for the Service
  • We do not knowingly collect sensitive information from minors
  • Parents can contact us to access or delete their child's data

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use the platform
  • Improve performance and user experience

Most browsers allow you to control cookies through settings. However, disabling cookies may limit your ability to use certain features.

10. Changes to This Policy

As we're in beta and the platform is evolving, this Privacy Policy may change. We'll update the "Last Updated" date and notify users of significant changes. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: dsemathai20@gmail.com
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This platform is not affiliated with HKEAA. It is an independent platform for DSE students.
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